Privacy Policy

Last updated: August 20, 2025

Introduction

Welcome to Clipify ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video clip generation service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

Information We Collect

Personal Information

  • Email address (for account creation and communication)
  • Name (optional, for personalization)
  • Billing information (processed securely through Stripe)
  • Usage data (processing minutes, number of clips created)

Content Information

  • Video files you upload to our service
  • YouTube/Twitch URLs you provide for processing
  • Generated transcripts and captions
  • Processed video clips and thumbnails
  • Project metadata (titles, creation dates, settings)

Technical Information

  • IP address and device information
  • Browser type and version
  • Operating system information
  • Service usage patterns and analytics

How We Use Your Information

  • Service Provision: Process your videos using AI to generate clips
  • Account Management: Create and maintain your user account
  • Billing: Process payments and manage subscriptions
  • Communication: Send service updates, support responses, and marketing communications (with your consent)
  • Improvement: Analyze usage patterns to improve our AI algorithms and service quality
  • Legal Compliance: Meet legal obligations and enforce our terms

Data Processing and AI

Our AI processing involves:

  • Transcription: We use OpenAI's Whisper API to convert your audio to text with timestamps
  • Content Analysis: Our AI analyzes transcripts to identify engaging moments and viral potential
  • Clip Generation: We automatically create and edit video clips based on AI recommendations
  • Caption Generation: Automatic subtitle generation for accessibility and social media optimization

Your content is processed securely and is not used to train our AI models or shared with third parties except as outlined in this policy.

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information:

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Strict access controls limit who can view your data
  • Secure Storage: Files stored in secure AWS S3 buckets with lifecycle policies
  • Regular Audits: Regular security assessments and updates
  • Data Retention: Original videos deleted after 90 days, processed clips retained according to your plan

Third-Party Services

We work with trusted third-party services to provide our platform:

  • Clerk: Authentication and user management
  • Stripe: Payment processing (they have their own privacy policy)
  • OpenAI: AI transcription services (subject to OpenAI's privacy policy)
  • AWS: Cloud infrastructure and file storage
  • Upstash: Redis database services

Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate personal data
  • Deletion: Request deletion of your personal data and content
  • Portability: Request transfer of your data to another service
  • Restriction: Request restriction of processing in certain circumstances
  • Objection: Object to processing of your personal data

To exercise these rights, please contact us using the information provided below.

Data Retention

  • Account Data: Retained while your account is active and for a reasonable period after account deletion
  • Original Videos: Deleted after 90 days or when you delete your project
  • Generated Clips: Retained according to your subscription plan terms
  • Usage Data: Retained for analytics and billing purposes as legally required
  • Billing Information: Retained as required by law and for accounting purposes

International Transfers

Our services are hosted on AWS infrastructure primarily in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. We ensure appropriate safeguards are in place for any international data transfers.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: privacy@clipify.com
  • Address: [Your Company Address]
  • Phone: [Your Phone Number]